01Agreement and scope
By using this website or entering the venue you accept these terms. They cover website use, restaurant and event bookings, Coral Club membership and the gaming floor. Venue-specific rules (house rules, tournament rules, event contracts) supplement these terms; where they conflict, the specific rule prevails for that context.
02Entry and eligibility
The restaurant and terrace welcome all guests. The gaming floor and VIP suites are strictly 18+ — valid photo ID is required and may be re-checked. We reserve the right to refuse entry or service where required by law, licensing conditions or house policy, including responsible service of alcohol.
03Bookings, deposits and cancellations
Bookings are confirmed by email and may require a card guarantee or deposit for large parties, peak dates and packages. Cancellation terms are stated at booking and in our Refunds & Cancellations page. No-shows may forfeit deposits as described there.
04Coral Club membership
Membership is annual, personal and non-transferable. Points, tiers and benefits are described in the program and may change with 30 days' notice. Membership can be cancelled per the refunds policy; we may suspend membership for misuse, exclusion or breach of house rules.
05Gaming rules
All gaming is conducted under Queensland law and published game rules available on the floor. Malfunctions void plays and pays. Disputed results are resolved per the published rules and, if needed, by the regulator. Players must be 18+, may self-exclude at any time, and are encouraged to set limits.
06Conduct and liability
Guests are responsible for their conduct and for damage they cause. We are not liable for loss or damage except as required by Australian Consumer Law. Photography of other guests without consent, disorderly conduct and breaches of gaming integrity are grounds for removal.
07Privacy
Personal information is handled per our Privacy Policy, and cookies per our Cookie Policy. By providing contact details in a booking or form you consent to being contacted about that enquiry.
08Changes and contact
We may update these terms at any time; the current version is always on this page and applies from its updated date. Questions: [email protected] or +61 7 4051 8822.